Category Archives: Applications

Installing OTRS 2.4.7 on Ubuntu 10.04 redux

Last weekend I ended up going the hard route trying to install OTRS 2.4.7, but at the end of the day (quite literally as it took me all afternoon) I did get the job done. But that wasn’t the way … Continue reading

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Installing OTSR 2.4.7 on Ubuntu 10.04 was interesting

It just so happened that I had need for a trouble ticket resolution system, and is my wont, turned to the open source community first.  Where of course I found OTRS.  OTRS is a full fledged trouble ticket resolution system, … Continue reading

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